Note: this form is addressed to generic requests to the European Union Agency for Railways (ERA).
Important for public access to documents requests:
Any citizen of the Union, and any natural or legal person residing or having its registered office in a Member State has the right to submit requests for public access to documents held by the European Union Agency for Railways in accordance with Regulation (EC) No 1049/2001 and subject to the principles, conditions and limits defined in this Regulation.
ATTENTION: Clarifications on legal framework and certification/autorhisation procedures.
Concerning the applicable legal framework and certification/authorisation procedures, this "Contact Us" form can be used only to submit general questions.
Specific questions about future or on-going applications are out of the scope of this "Contact Us" and will not be processed.
Specific questions must be addressed to the Project Manager of the Authorising Entity (either NSA or ERA) appointed for the specific application.
You can always request a Chargeable Service to the Agency: further details on chargeable services at this link.
You will receive an email notification when your ticket is created. At that point, you can submit attachment(s) simply by replying to the email.